Frequently Asked Questions

Do You Have Any Questions?

University Help Desk is a platform designed to assist students with resolving various university-related issues, such as migration, result updates, degree concerns, and more. We aim to provide prompt and efficient support to help you navigate your academic journey smoothly.

To submit an issue, simply fill out the form on our website with your personal details, university information, and a description of the issue you are facing. Once submitted, our team will review your case and get in touch with you for further assistance.

We can assist with a wide range of issues including:

  • Migration
  • Result Update
  • Degree Concerns
  • Internal Marks Update
  • Practical Marks Update
  • Name Correction
  • Admit Card Related Issues
  • Back Paper/Ex Paper Related Issues
  • Exam Form Related Issues
  • College/University Admission Related Queries
  • Other issues related to university administration

Yes, there is a service fee for using University Help Desk. The fee varies depending on the nature of the issue and the level of assistance required. Detailed pricing information is available on our website or can be obtained by contacting our support team.

The resolution time varies depending on the complexity of the issue and the responsiveness of the relevant university authorities. However, we strive to resolve most issues within a few weeks. Our team will keep you updated on the progress of your case.

You can track the status of your issue by logging into your account on our website. We also provide regular updates via email or phone to keep you informed about the progress of your case.

If your issue is not resolved within the expected timeframe, please contact our support team for further assistance. We will investigate the matter and take necessary steps to expedite the resolution process.

Our refund policy allows for refunds in cases where we are unable to provide the service due to our inability to resolve your issue, duplicate payments, or cancellations before work has commenced. For more details, please refer to our Refund Policy page.

We take the privacy and security of your personal information very seriously. Our platform uses advanced security measures to protect your data from unauthorized access. For more information, please refer to our Privacy Policy page.

You can contact us via email at [email protected] or by phone at +91-9311394027. Our support team is available 24/7 to assist you with any queries or concerns you may have.

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